United Airlines Strands 10-Year-Old Girl
NBC Bay Area
A Bay Area family goes through a parent's worst nightmare after dropping their 10 year old child off at SFO for a flight to summer camp.
NOTE: This article contains a video that includes comments from the 10-year-old girl AND the heartbreaking letter the parents wrote to United Airlines that included all the details of their ordeal including the 18 hours the parents spent on the phone first trying to find their daughter and then tracking down her lost luggage.
By Diane Dwyer | Thursday, Aug 16, 2012 | Updated 4:44 PM PDT